Mackeeper review 20158/30/2023 This is what you’re paying for here, not just a suite of software, but 24/7 help with using it. That said, someone without any technical experience, older folks for example, may be really appreciative of the extra help. If I was buying cleaner software, I think I’d prefer something without a shop assistant hovering about asking me if I was okay. But for me personally, the online support was a little too in-your-face. It’s a good suite: a clean and easily understandable interface, the list of tools is impressive, and the level of support you get for the money is tough to beat. MacKeeper is a comprehensive and easy-to-use suite of tools to help keep your Mac healthy and productive. That said, I can see the benefits of this approach, and I’m sure it comes from a good place. It would be better to offer the chat and wait for the user to initiate contact, in my view. Having someone message you immediately when you install the suite, almost as if they are watching you, is an undesirable first impression. I would tentatively suggest that this approach should be softened or at least delayed. It’s a very innovative and futuristic approach having a live person to support you 24/7, but it’s a feature not without its problems.Īs I say, having the human touch in the form of a support tech who chats to you about your system is certainly innovative and potentially useful, but I found the approach a little aggressive and unnerving, if I’m honest. I would guess the initial approach is a bot and that you are transferred to a human as soon as you interact with it. As soon as you install the software, the tech starts chatting to you. On the right side there is a chat window with access to a human support technician. Obviously, using the same password for multiple sites is a bad idea for this very reason. (You can also add additional email addresses to scan.) This means you can change any other sites where you use the same password. If it gets any hits, it’ll tell you the site and the password that’s been compromised. This is actually a really good feature and one which is absent from a lot of the other cleaner suites. It scans lists of compromised emails and passwords and compares them to the email address you provided when you set the software up. The last two are self-explanatory, but the ID Theft Guard is a useful thing which tells you if any of your logins around the Internet have been compromised. Finally, the Privacy tab contains ID Theft Guard, Private Connect VPN and StopAd.
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